SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Items as described but the shipping was very slow
They are bigger than we thought they were going to be. They are between a tea spoon and a desert spoon. but they are cool looking and the kids love using them for yogurt and ice cream.
Very good quality
Прикольно доставка быстрая до Алматы 28 дней
thanks
Муж очень доволен!!! Спасибо!
BON PRODUIT
They weigh a little
Item received
My new sugar spoon, simple but fun. Edges could be rounder may not feel great on the mouth.
Very cool.
nickel
Good quality! I use them in the garden and the kitchen.
Cool parts, I will as a gift order again.
fait son effet. un peu plus large qu'une vrai cuillère. on ressent une sensation différente dans la bouche du a la forme de la cuillère.
▄▀▄▀▄▀▄▀▄▀▄▀█▓▒░D░A░N░K░E░S░C░H░Ö░N░▒▓█▀▄▀▄▀▄▀▄▀▄▀▄
Excellent quality, excellent material
Super nice! I will offer them to someone who works in the building!
Shovel norms
Fast delivery good product
these are just lovely love them
Funny
Feliz muchas gracias... Muy biena calidad
In places rough corners, not very convenient
Quality is good
Качество хорошое
Very good quality, so handy for eating cold ice cream from a tub
Chulisimaaaaassss!!
All you will find sincerely recommend
Très bien
Fantastic teaspoons. Great gift.
This Consulting and cute four. Plated in sanitary shark-off is not know but Good use the four elements.
Product arrived in London safely. Product is 100% accurate. Thanks
ok
Shipping fast and terrific.
Very nice spoons and good quality
Cute and light
Funny spoons for desserts.
Very nice! Thank you:)
Item as described
Looks see funny.
Very cute spoon, they have much more to my landscape husband.
they are amazing!!!!
Very funny spoon. A little bigger than I expected. It took fifteen days to arrive
Igual que en la foto . Parece buena calidad. Tamaño mediano
Unusual ideas well received negative♬
Bit bigger than I thought but I love it
All OK!
super
All according to the description. Quality good.
Corresponds to the description
The order arrived before thought, they are beautiful!, Very happy with this purchase
Received in advance, excellent value for money TOP
ok
Look super out
Reçu nickel
Alles gut 5 *
Great
Funny.
Very beautiful
Goods though sent not reached. Money were returned.
Perfect… Material very good, size excellent
아이가 매우 좋아합니다. 삽숟가락 ㅋㅋ
Pretty and generous in size
Conform to the description of the product, well.
utensils wete prpvided ss described. Thry were shipped within hours of purchase
it's spoons, but looked unique.
This root four. Finishes for easier
I let myself have, they are really very big, 15 cm, but it remains original, I would have preferred to have a more round handle rather than flat And if possible the dimension coffee spoon
Exclusive spoons, for a desert or dessert make you the blits.
good
All OK
Top
Qualité nickel
The Product was like expected, of good quality.
5 stars
This set arrived today and I love them. The set is very strong and I can’t wait to use them.
Very good product, especially now that it's hard to get small spoons for some reason, they're nice and firm, I was afraid they were delicate or folded very easy but without quite strong, the only bad thing is they're more dessert spoons only, They don't serve you for tea or coffee but they're great for desserts, it also took quite a while to get there but nothing so out of the ordinary
Super Cool Super quality Super delivery
good
great
good effect
Great product great service. Delighted
I love these spoon. They are very different.
PARFAIT
отличные ложки прикольные, функцию свою выполняют :)
great for the price.
quality made coffee spoons in stainless
As described. Very original.
Super good quality! Recommend!!!
5 +++++++ Super
Super spoons, very satisfied, thank you 5 +++++++
Thank you very happy. Western Australia.
So funny coffe spoons.
Very good shopping, I loved it, I'll order more
bien et rapide
It fits the description, it came within the indicated.
alles prima
Beautiful
Item as described, no issues. Would buy from again.
Excellent very nice
Very nice and well finished you are spoons imitating some shovels. I 'd like to take the collection. They're fine.
Very happy with the quality of the spoon
A little bit thicker Material would be nice.
Good quality and very fast in shipping. I arrive long before the date indicated
Perfect! Best value for money! I recommend + very fast delivery
Cool, very well made teaspoons. Shipment well described and packaged. All OK.
Quick shipment ! Really nice and funny spoons ! Thank you
Very good and strong Thanks
Bigger than the usual pot spoon. They look good quality, very well finished and very original. They arrived on schedule. Thank you!
top quality all round
Received in 10 days. They are of excellent quality and large (I was afraid they are small but not at all). Original and solid.
top!!!