SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Excellent article. Complies with the description.
Thank you!!!
Be careful. Fully made of plastic. The wheel is hard to turn, I had to disassemble the item completely and grease the sprockets.
top
According to the description, works perfectly.
Good quality, practical
Very nice article thank you very much
Good
Nice product, fast shipping but the sound power is a joke.
Great, delivered in 2 days, thanks!
Top
Delivered quickly-class desingn-I'm very satisfied
Beautiful and practical, perfect for staying in the fridge. Very useful.
Excellent
The timer looks very good quality and the magnet is powerful. Very satisfied with my purchase. I recommend it.
the display is large and fine. as described
Product nothing to complain about it is perfect but I have not received this product in 10 days unfortunately. Belgian customs must be there for something...
PArfait
nice design, very good product
Excellent product. Fast Delivery
it work perfekt
Very good timer. Seconds go up 5 at a time.. That is the only bad thing.
Supremely good
better as expected :-)
Excellent Seller !!! A A A +++
Lovely design and my wife really loved it. Thank you
ok
Perfecto
looks nice feels cheap. would be nice if light stayed on during countdown
Zgodnie z zamówieniem
,-
Perfect, I am very happy with the purchase, fast and better quality than I expected
He and very well I recommend
제품과 배송 가격 전부 다 만족합니다.
Good product, easy to use and stylish
I am very satisfied. Both signals have good volume and maximum volume no way do not hear. Worth buying recommend
Absolutely amazing service. Fast and reliable. Great purchase. Very happy with the item. Good quality products! Recommended.
Works great.
Bel article
A must have for cooking
Excellent, works very well, super design, discreet, easy to use
Perfect, thank you
All right. As usual instant shipping. I am zafowolony and recommended!!
Great product, very practical and very beautiful
jolie efficace rapide
заказал с доставкой из Польши в Германию - доехало за 3 дня! Упаковка нормальная, часики прекрасные - это уже третьи, купленные мной, сам пользуюсь больше полугода, доволен и качеством и дизайном очень! Следующие два в подарок уже купил. Рекомендую и товар и продавца!
Beautiful design. Very satisfied!
Excellent product quality, arrived very quickly, packaging great, very beautiful.
Bien reçu, impeccable. reste à trouver des piles pour le tester.
작동잘하고 배송 빠릅니다
I liked the timer.
All OK Very quickly.
The product well packaged and is noted to be of quality. As in the description. Recommended grip strong to the metal of the refrigerator
Buon prodotto è arrivato in 10 giorni
1 day to Germany (from Poland). Amazing delivery, I wish it works this way all the time :) The device is also okey
Product same as advertised. He sent it fast. Good operation.
Very practical and fixed in metal. Like!
Item as described. Thanks.
It came to me sooner than I put
Excellent quality, quality packaging, fast delivery (for 7 days to the southern region of Russia). Thank you so much! Everyone is happy!
Fast shipping design for pleasure
A shopping how it wishes
Remove the plastic sheet from the two magnets at the back and they will grip perfectly
Good timer
Very interesting Bajer, works flawlessly. Only mankament it that you need batteries put, better would be charging for USB. But following for this item wporzo
YAY!! I'll be with the timer.
Shipping fast product wholesale Okey
Work well being fast shipping thank you
Very good writing.
did not try . but look good
Exceeded my expectations, product hight quality
Great, very well packaged, reception very fast. I recommend