SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Все хорошо, товар соответствует. Держится хорошо
The goods came quickly. Not much in the light on. Recommend
Very good. I recommend it.
Everything is perfect thank you
Beautiful
Jajajaja very funny, you have to have patience and delicacy to attach it properly
Very happy thank you and arrive very quickly cool
super
Super funny drawing, the right fluorescent tone, the one I like, between green and yellow, good brightness in the dark
Very cool
Great product… Children contentissimi…
As description. Fine sticker
Very good! It is accurate with the description of the article and shines in the dark, I recommend it.
Came in 3 weeks to quebec canada. It was so hard to apply correctly! But its worth it , so cute
Not yet sprawdzałam do indeed at night lights but goods delivered quickly-after niecałych 3 weeks.
reçu très rapidement
All OK
OK OK
Product was good thanks for Seller
good
Fast Delivery
Received in two weeks. Ditto to the description.
extra polecam
Very cool recommend and fast wysylka
I arrive very well packed and it is according to the description
Product excellent quality committed with the customer emtrega fast.
Good Seller!!! Highly recommended!!! +++the item arrived today!!
thanks fast delivery Nice
Thank you very much one problem glue very hard
muy lindo brillan mucho
Крутой кот, в тёмноте очень хорошо его видно. Посылку принесли домой пришла за 2 недели.
pas très phosphorescent
llego rapido, esta muy bueno, gracias.
Cute and Funny
Rapide
The sticker is super, thank you very much for the goods. Good luck with your sales.
Zit perfect
Good product Fast shipping. I recommend it.
Cool stickers, glow in the dark
Llegó muy rápido y en. buen estado. Queda chulo, pero hay que tener paciencia y ser habilidoso para pegarl letra a letra y pieza a pieza y que quede a nivel. Pero el resultado merece la pena Ilumina más si está recién cargado. Se carga con la luz encendida.
As in the description
Conforme
Perfect! Just as in the picture. Thank you!
So as the description Great Candle Night, rapidly naświetlają Recommend
Shining very brightly took not for the toilet!
It's perfect and very funny
Der Aufkleber hat eine Nacht lang bei uns im Zimmer gelegen. Es hat noch geleuchtet, als es schon hell wurde. Bin positiv überrascht
Package well received and well protected.
ok
As in the photo but it is better to have toilet with window so that the day recharges the fluorescent otherwise it does not work
Very cool. I arrive fast, well packed and easy to put
Parfait
Pretty and practical, no need to turn on the l Umière to find the toilet