SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The inner blade is plastic so I was a bit skeptical but It does the job well. I was able to trim my dog's paw fairly quick and easy. The only thing that I'd like to see improve is the manual being in multiple languages. it's in Chinese only so what you can do is take pictures and use the Google Translate app to have it translated. I'm very happy overall.
It works very well. At first he was afraid of my kitten but then he let himself cut off the little thing he had left over from his sideburns :)
Arrive quickly, though a little bit noise, my cat doesn't mind that. Works pretty well!!
-Many Dog's Yum safely and pulls ^^ first year warranty is help to use letter a dish with days only for shipping come and make cheap well acid looks to
I haven't tried it but it's the same as the description.
Haven't tried it yet. Looks okay USB cable, no plug.
Свершвидкісна shipping. She moved to York-norms, and on the poodle-trochs caught up.
Arrivé en bon état! Pas encore essayé
Perfect for trimming the hair from the pads!
Fast delivery, works, see how effectively cuts
Trimmer super. It comes quietly, is small, handy. Dog is not afraid, łapkę off easily strzyże.
Order of the 20/05 received 07/06 test quickly it works great thank you
Really great
14 June ordered and on June 21 already have at home! Only regret that the description in Chinese is
ok product - it seems like the power changes while using it (from high to low) even though there’s no power settings. but other than that, it works well.
Good Machine. Everything works.
Very good but it was missing the oil bottle that was normally planned
Quick shipment and a very quite trimmer. Does not upset the Dog.
Good and works
Product as on the picture. Good grip the noise is a bit loud. Will have to get used to my dog before using it to avoid what is afraid. Very happy.
Very practical
trim okay, fast deliver, but is not really silent so my cat is afraid
Works very well. Great product! Very worth
The best! Before and after pictures
Very satisfied
This great one took me a month to Canary Islands. Cut your hair very well and it comes with some load
, ...
It works perfect!!! Thank you so much!
I arrive in about 10 days, it looks good quality. I tried it on my cat and the noise doesn't bother you.
Arrived quickly and working perfectly!
Just arrived today. The instructions are in Chinese no English just be aware. Very happy with purchase for price.
Very satisfied product conforms to the description thank you
just as described. silent and light. recommend
Fast shipping, well packed, working very well, yet not know as the battery, only with more use to know. Recommend.
Arrived as described, was very quickly.
быстро был отправлен заказ, продавец молодец. быстро дошёл. Мы уже использовали- подстригли между подушечками у Кэтрин - Всё замечательно работает, шума минимум от машинки. Продавца и товар рекомендую!
Good Goods-fast shipping, anytime-thank you
Bien
All smoothly
5/9 The Chii ゅうもん, とどき. hey ながかっ in 6/3. はこ is squashed has said, the you want to Hon-Mon だい is No. Try for is just accessory ぷ, but to ふつう maidservant. Karui en Curren and no also up there and not noisy, of こわがり Wanko saw no repelled the took the Chan かっと. This or if perspire recommend!
Good * * * * *
It arrived so fast with good condition
Very good! Came equips with the batteries ready to trim.
Funciona muy bien. Precio calidad excepcional
Fast shipping and all works!
just parfait
He arrived two days before the scheduled date. The first thing I did was try it against my skin to see if there was a risk of skin cutting and not cutting so I used it on my dog's duckling and great! He was always hooked up with pinches of the field between the finger hairs and did quite a bit of damage. The razor cuts the hair well and now he's out running without sticking pinchitos on his legs all the time. I recommend it!
Fast shipping with good or some well in or well use 겧 etc oh
Looks good and works. I charged it already and it is also ok from this point of view. For a deeper impresion i'll come back with an additional post after i use it. Very fast delivery- 2.5 weeks. Many thanks!
Semble delicate
Shipping fast and pictures exactly the same as. Well Busin
Still use the saw but good'll: Shipping Think quicker Rayo
I used to use hair clipper to trim my dogs' paw fur. This is a lot more accurate and the noise isnt as loud.
Really top and quiet my dog is to let carve around the pads without worries
Demigods's first bought the very well Busin
Пришло быстро. Всё работает. Спасибо продавцу.
satisfaite
polecam mój piesek grzecznie stoi maszynka cicho chodzi i super strzyże.
very quick and came in good condition just what my dog neaded thank you very much friend
Exsactly like on the pictures,all working good,recommend!
The machine went for a long time, despite the badge plus. In the kit there was no oil for lubrication of cutting parts
Well packed.I’m satisfied with my order.
It works very well, it's small and accurate, it's a little noisy but not annoying my little bitch. Very good product.
Very good product, I arrive very fast infinite thanks. Happy
Great! And very fast shipping for France.
It works very well!
I use it for myself in the end
Product complies with the description.
Good product, arrived in expected time and in good condition.
The box is slightly crushed, but the contents work fine.The cost-effectiveness is the best. Sell a lot.
Very good. Good material. Work very well
Cool small maszyneczka for włoskow for your pet's Miedzy łapkami
It works perfectly, it doesn't hurt the cat.
works well, and silent enough to not bother the dog much
fast delivery
All as in the photo. The box came slightly crumpled, but inside everything is whole. Delivery super fast>:3 York shaved his ears and legs. Everything went well much faster than cutting with scissors • ●
Very fast shipping 2,5 weeks. Works quietly. Very fast delivery, 2.5 weeks to Ireland. works quietly
very good quality
TRABAJA MUY BIEN
Wound wholesale Anna and cheaper too well bought contact me ~ sound anna of dog Doan scared I'm days only for shipping finished!!
Canada buyer, order this on October 14th and received on October 29th. Item are the same as it describe, works great so far.
As in the picture. Work very well
works great
A lâmina de corte é de cerâmica e muito frágil. Mas corresponde à descrição
Highly recommended
It works very well, it doesn't bother the dog at all
Fast arrived in Brazil, took to be delivered here. Machine apparently good, meets the proposed. Light, small and efficient.
Great as in the photo but I do not recommend to do without the clog it hurts the dogs Especially do not remove the clog It works very well with the clog
belle petite tondeuse merçi.
Très bien
As the picture, not yet używałam. Delivery very fast, to Poland in under three weeks.
Very well the device works well. But I see that in the box it lacks a little oil. It's a pity .. received very fast in 12 days
Отличная машинка , для шпица идеально подошла, получилось постричь все лапки минут за 15. Собака не боялось , машинка работает тихо, единственный минус , минут через 10 начала нагреваться.
Cat in between I a removal to buy light eup. During charging devices to heat a little besides stars other than that is not eup. Braiding hair cut Clipper women make you satisfied.
Excellent product, such as description, is very quiet. I haven't been able to try it on my pets, as soon as I get a record. He arrived in less than a month in Chile.
Gets hot before finishing one paw. Not sure I’d use it again, now that I know this
Very nice and feels strong
Llegó antes de lo esperado, se ajusta a la descripción, muy bien embalado. Hice una prueba rápida y funciona muy bien, no produjo heridas y llega muy bien entre las almohadillas de mi perrita
Very cool trimmer. Super trims hair between łapkami pet. Recommend
I really liked the machine. Conveniently lies in the hand, quiet, light and comfortable. And most importantly, she perfectly copes with her task! Perfectly removed the wool on the legs of my two cats without even bothering them. Good packaging and came in two weeks. Highly recommend
The product is excellent, delivers what it promises. Much easier trimming hair of pads because the cutter head is small and can give back around paws.
Fast shipping.
Thanks for sending my request but fast possible
A bit noisy machine.
Thank you work perfect
Very very fine for my little dog to between the ends to shave so no tangling get stuck because that is very painful for a little dog
Very nice! I recommend it to everyone. Thank you.
Buena maquina para cortar el pelo de las patas a los perros, se carga con un cargador y llego rápido
Soles for love anal around hair remover for bought the quiet as for dog wholesale amazing braiding without cut Clipper women made out of.
No noise and say that bought from the sound is immense size four key House on the Clipper in greater than the dog scared I'm
LED light a little bit to strong as for me, but it's of course helpfull in working.