SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Product delivered very quickly as in the photo
I have not tried it yet I cross my fingers. Fast Delivery
merci
Good
Item as described. Everthing is good. Thank you very much!
If it works, but nose if there will be results
Though I must say that the more feels like tickling than that I really feel got that the muscles do something
perfecto gracias
Working is good without any problems.
It works but I know if it is effective, I used it a week then I stopped, it did nothing to me
Like now lack the result if really works still got everything right despite box arrive amassadinho not damaged product works perfect. Now wait the result that the product.
Just what I expected
Fail to test shipping well
Compliant Article remains to see if it works but for now I'm happy
Works very well
Everything works fine
Fast delivery. Works well. Freeze already in place. Requires 2 small batteries
Very good produce delivery ok
parfait reçu rapidement
Perfect thank you
Fast shipping, equal to description, works perfectly, several intensities, surprised me pleasantly. Great price quality.
Thank you! Everything is super, I'm very happy quickly and as in the description I recommend.
Correct article
Supér bien
goood
Well lets the current and stimulates the muscles. Let's see the result in a month
Compliant product, 1er result after a week, the tights patch will not last long on the other hand...
really effective the second one I've ordered
I received it and it's great
Not terrible !! It doesn't fit very well.
I'm waiting for the results. Damaged arrived
appena ricevuto. sembra tutto ok. veloci nella spedizione
tres bien
ojo con depende que función, porque te enrrampas como si te pasara la corriente!
Arrivé en moins de 10 jours et honnetement nickel j’ai pas encore testé mais apres l’avoir tester je donnerai mon avis
ok
I still can not use it properly, with or without patch?
Serious perfect
These products work very well! Since I’m from Canada I thought that this was gonna take forever to come but it came very fast. It also came in really good condition :)
Top merci
Stickers for the arms paste not very well, for your stomach is the top!
I am currently using the article for the moment no problem to see in the long term
I have not used it yet, I will add a review later
Item as described. Everthing is very good. Thank you very much!
Thank you so fast super super
les appareils ne fonctionnent pas. mais le vendeur m'a remboursé très rapidement. je suis peut-être tombée sur un mauvais lot
Wow, that is the fastest delivery I have ever had from China! Many thanks for your excellent service and product.
Nice product, good build quality and finish for the price. Everything just as described. I would recommend and buy again. Not impressed, but I'm satisfied with the purchase.
produit correspond au décris pour le moment je ne l'ai pas encore essayé
great
Excellent product better than I thought! I recommend it.
Very very effective I am very satisfied
très contente de cette achat
Shipped very quickly, the product complies with the description. However the machine for the ABS is not very strong and the tights will not last long I think
working perfect
All super works. Strong work muscles. :)
adhesive force is not enough.
All ok. As description. Shipping time more and more quick. Forward so!!!
VERY GOOD!
good quality. functions as described.
Very sodisfatto
Used for a couple days to get that sore pain after a workout. I think that work a little bit but that because I have a bigger fat stomach.
All working, try once and enjoy thay moments. Need to try more to see if they do some stuff and nake some results
The product corresponds to its description and does the work. To see efficiency over duration, with perseverance!
Nice item all super.