SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-15 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Nice quality
Material first
amazing quality.
Good sports bra! L quality is beautiful, super tough and fits the body well. The very cool design. Recommended and surely repeat.
Bluff! Order arrived super quickly and frankly, at first glance, impeccable. Very nice quality, keeps it in perfect air too. To see the resistance to use and washing. I make an S I took a M, I admit that it may have been even better.
Envío muy rápido. Se ve tal como en la foto y es muy cómodo. Para una talla 90B pedí la L, y genial.
Good size
Very comfortable
Rewelacja! I am very satisfied! Bra is of great quality. Is Lovely and lies perfectly. Live look even better!❤Wysylka very fast. Thank you!
It's great came super fast I pedi S and I use xs
Chulisimo
I am delighted, very good quality, nicely and aesthetically finished, very good quality material, I really RECOMMEND! The size I wear is L and I bought the XL and it was a good choice. Thank you
Wszystko w jak najlepszym porządku. Polecam tego sprzedawcę.
I ordered March 14, March 30 already at me! i really like it, came with a tag! measured with insert cups! chest size 85B
Good price quality
I've worn this sports bra a few times and it kept the girls in place during a workout
It's beautiful, thanks a lot! Will order in other colours as well. Really good quality and looks very nice <3
Super maintien pour le sport
this bra runs really small. I normally wear M size, but this time I ordered L, just in case and it still fits too tight. Overall I like the bra, it's gorgeous!
Good quality! Fast delivery!
Very good and good fabric.
Very satisfied with the delivery time. However as they are a Xmas present not sure yet of the fit and quality. Thanks
Material very good and solid design such as in the photo
Very great quality holds everything well even for larger burst...exactly like the description. I'll recommend it. Looking forward to ordering more
Everything ok
Good quality and same as in the photo. The only thing that's small I carry an m and the m is small. Otherwise it's very cool.
Size recommended. Quality good. Keeping in mind.
It's very nice and good quality.
J’adore !!
I ordered this again. very good.
Product received 6 days in advance, super quality. Very nice. Take a size above.
gorgeous but it's small. would recommend sizing up!
Convenient to use and comfortable to wear too Okey
Have them bought matched anke if the color is not equal to 100% not expecting a quality good seen the price
Fast shipping, match size, good product
Took more than 3 weeks to arrive!!!! The quality is good! The pads are not comfortable, but you can take it out. Good stuff! I’m thinking to buy other colours as well.
I get to Canary Islands super fast and it's perfect very good quality
Always as well
Well clings on bust 75D. Recommend. Good quality.
Just one word: Beautiful
Goods sits well. Great material necessarily order one size larger.
Pads are a little weird so I removed them. It looks great and fits well otherwise. love the pattern on the back.
It took a little more time than expected to arrive. The prodoct looks good, but little difficult to get down, coz it's a little to tight.
Too small I do S and there despite size L always so small it's a shame
Very happy with it just as shown on picture promised
Very nice complaint, better than I expected. I use a 90C and I bought an L. Great.
Excellent.
Le haut est un peu juste pour moi, je prendrai une taille au dessus la prochaine fois
nice material looks just like picture
Fast reception and quality at the top
The quality is amazing, really happy with the purchase. Delivery took around 2-3weeks. My size is S but I took M and it fits perfect. Thank you.
Bien
Very nice, just like in the picture. I recommend it. He's here fast.
It's very good I love it has good hold
Very good
Fully 쫀 쫀 and glittered Rhythmic
Good quality. I'm very pleased with it!