We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 7-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-20 Business days |
Central & South America | 15-30 Business days |
Asia | 10-15 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very good quality arrived in time love it !!
Conform to the photo however does not make my Italian greyhound...
Thank you Seller. Super quality and match with description. Very satisfied
Моментальная доставка! Комбез очень качественный, запаха нет, швы ровные! За такую цену очень приличная вещь! Размерная сетка точная! Очень рекомендую! Спасибо продавцу!
Perfect fit for our little Leia. And that’s saying something, because we have struggled to find anything that fit her proportions. Either the garment was too big around her belly, or too big around her neck, or either too long or too short across her back. This coat is just right. Our dog is a Maltese/Shih-Tzu mix at around 6,5lbs/3kg.
I'm very clear. Super KO binizon. Sales of excellent. Thank you. Lubluvas❤❤
Cool suit, but not winter, came quickly
Piekny jumpsuit. Super quality. Little dog satisfied. Highly recommended
The product is good according to the description. it came quickly. the hood with a zipper is sewn perfectly.
Very fast delivery in 10 days. The article is of good quality and goes perfectly to my small spitz of 3 kg (size L). The size M would have been enough but it has more ease for walks.
Everything came up. Thank you very much!
Very beautiful but too big for the moment size S for York of 1,200 kg
ok
Very satisfied. Wish it could have been one size larger bec my dog is almost 20 lbs. it could cover chest/neck area in the front better. Best thing I like is prevents snowballs on legs. Shipped quickly
York 3kg size M
Thank you, delivery fast received in 10 days. The size approached. Focused on customer reviews. York 10 months 2. 5 kg. Thin but long size m approached with a margin on the jacket.
Very beautiful❤️Grazie
It's a very good suit, only they were small for my dogs. I'm going to buy others one size more and return these.
Jestem zadowolona. Produkt zgodny z opisem. Towar dotarł w ciągu 2 tyg.
Velmi peaceful s objednavkou. Adding for Troch tyzdnov. Kvalita them super, strih and velkost (L) Su presne. Top!
If I could give 6 stars, I would give. This product is amazing. Really great quality, I didn't expect. Size fits perfectly. Very well done. My dog looks amazing in it. Super fast delivery, not even 12 days. All the smallest details of the jacket are very well done. Also, the jacket is not too warm and not too cold, just right for our weather.
It's very nice and good not so warm but that looked already in the pictures. I'm delighted my little girl fits perfect the XL weighs 5,500kg looks a little big in the picture because she just cut her hair when she grows up a little fill it up. It came very fast.
заказ пришел оооочень быстро, я очень довольна. комбез очень качественный. заказала уже второй раз, первый стал уже маленький.спасибо
Very beautiful, I have a pog a size 2XL Is perfect
The ax is just super! I ordered s for mini Pincher vnoz 2 -2.5 kg sat perfectly but it's difficult to move around, we hope will get used to it! Super!
The Dog is 4.5-5kg, back leigth 33cm, chest 46cm, neck 30cm
Recommend!!! Great jacket, super odszyta, my Shih Tzu 8kg XXL fit very well!!!
Thank you.!! The clothes came up. Now we are waiting for winter.
Très contente
Wnk for the approval. perfect fit just have to 100% make sure you measure correctly and arrived very fast.
Perfect :)
Good quality jacket but unfortunately too small fur my pooch. Sadly I will need to return it.
its a little tight around his neck/bust, so i open the top button, but other wise fits good, will probably by another one we he is full grown, chi. 1.4kg
very good quality ,fast shipment
perfekt :)
I came to Moscow in 2 weeks. Per Chihuahua 2100 kg. It's time. Very high quality thing. Of course not winter, but if you tuck a sweater, it's good.
Great quality. Very well packing is received in time. Just I should have taken the size below. No big deal. Thank you
Good for small chihuahua of 1,4kg, adjustment at the back, Hood this removes, what to tie the leash on the top. The first I do not find too big finally, thank you.
Fast shipping. Excellent,
Lovely jumpsuit but for winter is rather too thin.
muy feliz es muy lindo y muy buena calidad.
I am super satisfied with the item. Price and quality are very good. I can definitely recommend. The jacket is lined, but not as winter jacket. Rather than transfer jacket
Perfect fit, very nice
The quality is very good. Delivery very fast. I'm afraid kupiłam for small size, because now is OK, but for winter dog can more grow taller.
To my pinscher robe so perfect. I believed it was warmer but as waterproof is ok
The little coat is very beautiful, too bad it to my border collie of 4 and a half months goes right I can't sfruttarlo is more for dogs size Small
Everything is just super! Fast delivery and jacket awesome!
Sehr schön pass perfekt sehr gut genäht Super
On the dachshund the village is very good. The length of the back is 42 cm. Beautiful and warm, but for autumn
Super bridal Bolero