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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 7-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-20 Business days |
Central & South America | 15-30 Business days |
Asia | 10-15 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Great product. Very happy.
Thank
the pencil case is quite spacious and will fit ur basic school supply needs. and it’s supa cute <3
Is OK
ITS SO CUTEE!!
Great, I recommend. Thank you as the photo
Arrived damaged:/pity because otherwise, it is a very nice kit.
В подарок положили браслет, спасибо!
Fuwa feeling Chan!!
A super beautiful case.
Great! As in the picture
Ok
Perfect I arrive before thought
conforme à la photo. Très belle trousse. Arrivée rapidement. Contente de mon achat. je recommande
Beautiful Thank you so much
the cat was very squishy I love it
muy chulo
está bien
Really cute, material is nice the bear is really soft and it was bigger than expected which I like overall I really love this product
The case arrived very fast to chile, it is spacious very cute color, my sister was very happy with the, perfect for her school pencils
Very nice case, only the kitten isn't attached. I had to hit him. I hope it lasts.
Is very good
Looks awesome. Is just fine processed, the squishy cat is slowrise and it smells a bit dry but I think the flies in the next few days, because it airtight packed was. All in all I am very satisfied.
We choose l'astuccio pink arrived lilac
The kit is too cute! My daughter is very happy thank you very much
It came perfect, just like in the picture. I'm coming pretty fast.
Delivery fast 2,5 weeks.
Good quality!
Fast delivery! Pencil case is rlly cuteeee!!!!!
Perfecto
thank you
All very well
Perfect Conform to the description I recommend Arrive early
Pretty and four key
качество хорошее ребёнок доволен
Yes drive four satisfied with
Ok
okay THIS IS SO CUTE, the little panda thingy at the front is so squishy and cute and it can fit SO MUCH!! i love it and it came pretty quickly, i think it took like 9-13 days to arrive. would most definitely recommend getting :))
Very good quality and I arrive very fast
I'm fast.
Very nice and good quality
Cute bag and fast shipping!
it's so adorable and squishy!
I love... pretty, original Good finish Let's hope it is solid and she will have everything the perfect kit...❤
my daughter love it very much
uguale alla foto , bello e di buona qualità , è arrivato prima. vi consigliò
It fits a decent amount, not a whole lot. It can comfortably fit two mega packs of crayola colored pencils. It fits my stuff, it's sturdy and super cute. uses velcro to shut. Love it!
very fast so I am happy . will order again. thanks for the speedy services and good product.
I arrive very soon very good quality great
Conform to the description !!
Cute and my daughter loves it
Adorable merci beaucoup
Green colour is much closer to Blue than green. Pretty good quality and quite large
Très contente du produit, comme décrit. et livraison rapide.
Beautiful!!! Is super kawaii. It use for school
The cat was so soft and cute, I'm so glad I got it. The second pocket doesn't have alot of room unlike the first but they still do have big pockets which is great for school for me. Its easy to carry and bring around places when you need to go fast. Its big but its easy enough to put in your bag. I love this pencil case <3
très mignonne petite pochette / trousse à crayon ou maquillage, correspond parfaitement à la description du produit, arrivé rapidement après la commande
Super cute and practical. Perfect for school!! This makes me excited to go to school agian!!!
Magnifique , de bonne qualité ainsi qu’une livraison rapide