SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Excellent edge, very good quality
Arrived fast
Super
Freza is great! Recommend!
Eyes care is not look? It is difficult to work for ㅇ
Very good
As in the description
Gostei.
See at work
Good
bien reçu rapidement
I haven’t used it yet, but it looks exactly like the photo, and it feels sharp, so it will be easy to remove gel and acrylic. Also came in really quick.
Beautiful. When I try I update my review
Excellent produit merci
Excellent product! Very good!
Very satisfied, fast service
Excellent as I expected.
Pack came very fast
Got it. Looks perfect.haven’t used yet.
I haven't tried the item yet but it looks just like picture and like other drills I bought in the past so I'm sure it will perform fine
Excellent
Tal y como decía en la descripcion, muy contenta con los productos, son de gran calidad, recomiendo su compra, vendedor rapido y confiable, muchas gracias por los productos 5 estrellas
Super!!! Class milling cutter
Perfecto
I received my item and I am happy with it.
Wonderful arrived very fast, now I have to try
In love
fast 10 day's delivery.
As in the description, I will order more
Arrived very quickly. Super
I haven’t used them yet, but received all quickly and in good order.
Very finite, what I wanted
good product
It looks beautiful just needs to prove it
Very good.
Great quality, super fast delivery, absolutely delighted!!! I could give 10 stars if I could. Thank you! Will buy more and highly recommend!
Freza cool what else to say))
쏙오프 아주 잘됨. 진동 심하지 않고 축 든든. 가성비 오짐
Gently go can hang the terrific receive sight gala saw heat sensitivity less and 튕 Kim and no very soft the pestle four materials purchase of that
Es más pequeño d lo q esperaba pero no me molesta
Very fast delivery
I really liked
It goes perfect
Reçu en 3 semaines a tester
Cheap price to buy the terrific ^^ Shipping is took weeks or so believe in being quicker shipping great ~
They are good, its the second time I've ordered
Top
Goods consistent with the description
Items super
As in the description, perfect. Arrived ahead of schedule.
Top can shipping in incredibly faster, thank you
Just super I really liked
Super
It's very good for removing acrylic goes great
Fast shipping. I have not used it yet, but in general the quality is good.
looks great. havent used yet
Ok
Let's see how in work, then and complement
Genuine top pregnant. Wilson bits from the kind by variously used saw off when really good bit. Soft and without heating and go well and real or NAD then men Kim
Thanks
Really tiny
This bike is easily to end so go can range between Thin Arthur red as Rea picture lively but dont doubt thermal sensitivity is fine with you
Gorgeous
good
Very good and sharp cutter, not grzeje out.
Thank you very much i love it !!
Ras complies with the site
Спасибо!
Good for cleaning up the cuticle area
It came very fast. I tried and it works pretty well. Very satisfied with my purchase
Ok
I did not expect the strawberry to be so big
veloci e puntuali
perfetti
Very practical
Perfect
Good milling cutter, I'm the same as in the picture, it's a pleasure to remove gel varnish
top
accurate description and fast shipping
Great quality
Great product, accurate description
A grade
As in the description. Very fast delivery. Really happy with my purchase
Very fast delivery… 10 days… Quality product… Thanks
Without broken well arr. Order, days after goods received almost equal.
Very well. Fast delivery.
Arrived in 14 days
All OK przyszlo before time
Ideal for cuticle. Very fast shipping
ottimo
Ottimo
Lovely quality and great shipping time too! Thank you
Polecam! Super się sprawdza w użytku osobistym
perfect
все ок. в срок
Very good product. He gets to the country very quickly.