We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 7-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-20 Business days |
Central & South America | 15-30 Business days |
Asia | 10-15 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Should of got other size it’s way to small for my dog
My dog is 7lbs and I ordered a small. So cute. It’s runs slightly small, but we love it
So cute but the legs are too long for my dogs
Good product. It looked beautiful on my dog ♥ ️, it weighs 6kg (13.22lbs), a little bit of cloth left over my legs, but I adjusted it and it was great. I recommend this product
Nice quality for the price. 2.7kg Maltese Pussy
I’m impressed with the quality, i am very happy! Size is perfect too.
It looked great but my cachorra is a 4 month Dalmatian, in a couple of months it will look great, I loved it!
Cassno. It was in size.
Sleeves are a bit long for our dog, but the body meaures are exact, we measured the dog and took L - fits good. Nice quality, seems are done accurately. The colour is paler pink than shown in the picture, but pleasant and bright.
It fits great although I would not said my Cavapoo was XL I am glad i looked at the pictures and sizing. I am delighted with it although my dog doesn't like the visor much. Arrived in good time and as picture, really cool.
received very quickly. Great coat. Would buy again
all best
matches descriptions, very cute.
It looks good, although I still don't taste it in the rain, it took super little to get to my country Chile, only from the front legs to my little dog cheese something long.
Nice quality but too tight on the hind legs... When she walks she hops like a goata. Size M
Everything perfect and fit very well.
Perfetto e buona qualità. Soddisfatta!!
Qualität ist TOP!Sehr bequeme Verfolgung von Bestellung!
recommended. excellent product
Alles super
fits my 12lbs pom very well. Chose the medium size.
Nice jumpsuit
Quick delivery to UK Approx 2 weeks. fit is good...would recommend
Perfect, just like in the picture, just follow the chart to your size. Arrived in advance of two weeks. Highly recommended!!!
its a little big but its good so she's able to move
Using the size chart provided, the jacket just fits my dog. I should have gone with 1 size up.
I LOVED IT. It looks better than the picture. The shipment was accurate. The sizing was a little too tight but true to size. The only reason why I gave it 4 stars is because it is a little difficult to put it on your dog. My dog is so patient and doesn't mind clothes, but if yours struggles more, it will a nightmare to put it on. Besides that, everything about this product is great!
Absolutely love it! My dog is a 5kg bichon & size L fits like a dream! Highly recommend very quick delivery to Ireland very impressed!
Very accurate picture & description. Tried it out as my dog does not like to get wet when it rains. Works like a charm.
good raincoat for my furkid.
Gorgeous, covers fine all
Very beautiful, perfect fit, bright color. Great shopping, recommend to everyone
Sooooooo cute! Perfect fit for my Chow. She weighs around 35-40lbs!! Highly recommend!!!
Looks nice but didn’t expect to be so light n fragile material ~ urs like paper feeling ..all good
quality is good, but a size bit bigger XL,need maybe L ,for maltise
Came quickly, no smell. Truly waterproof, not just water-resistant. Almost everything fits well because she prefers it to be loose when she wears onesies that attach on the back legs. I just need to roll up the legs because she is short. She is 40 cm chest, 31 cm length, and 25 cm neck for reference. I only knocked off a star because the hood is huge and I could not get it to lay flat like the photo. It kept falling over her head and the clear part hit the ground it was so large. Also, the snaps under the belly allow some room for water to get in when she runs in the grass. I wish it was a long strip of Velcro. Otherwise, great jacket. Haven’t been able to find a perfect raincoat but I think is the closest!
A little small but my dog loves it keeps her dry and warm would recommend
fantastic
The measurents does not match accurately. The raincoat is too big for my dog otherwise good quality and fast delivery.
Perfect same as description. Recommended
very fast
Very Gooooooood!!!!!!
this little outfit is very well made it exceptional quality well worth the price
very nice
Lovely coat , really pleased
il mio cane è un volpino/jackrussel, pesa 7kg. seguendo le taglie ho preso la L. è perfetto e lo ripara davvero dalla pioggia!!! lo consiglio.
Qualitätsvoll verarbeitet. Es gibt nichts zu bemängeln. Dem Hund gefällt es. Sieht jedenfalls so aus. Herrchen und Frauchen freuen sich auch. Also nochmals Daumen hoch. Bitte dran denken! Vorher genau ausmessen. Für einen Teckel werden die Beine zu lang sein. Kann man sich, falls Nähmaschine und Geschick vorhanden, selber kürzen. Oder man schaut bei zpezieller Teckelmode nach.
ok
The coat will do its job. To my taste it is too thin. It happened to me a little misfortune when opening the package. I cut 2 mm from the top of the package with scissors and I cut into the coat... the coat wrap is just the size of the coat.
A little long in the legs and sin nn you can take off the visor when nn serve but overall goes well, arrived quickly and faithful to the description
Carino io ho preso xl ho un Jack Russell sta un po grande nelle zambette le arrotollo.. Per il resto ok lo consiglio