We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-15 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Confortable
My daughter perruna this something dirty wuwjwjw but I had to prove it, I loved it
Adorable little pyjama, difficult to get on
It's beautiful.
Great pajamas for the peque, super soft and lighter than it looks, which is appreciated with such small dogs.
Very soft and the size exactly corresponds to the claimed.
Got it fast. The quality is excellent, soft and in size in exactly (cverg 10 kg).
Cool combez
polecam
Excellent T
nice
beautiful
It's pretty small and tight, my 2 '3 kg dog gets small. If you have a similar dog choose the. Better be loose than small.
The carving is small to an adult French bulldog fits very fair and the gorrito cannot be placed pq does not fit. The quality is very good soft and well sewn
Very soft size super good for my chihuahua I recommend
It was perfect for my 1,7 kg puppy.
Suit Super, thank you very much
Shipping was super fast exactly how it’s described
Very good
Everything came, everything came up, thank you very much)
отличный комбинезон,нам понравился. с продавцом не общались,товар пришел в срок.
lindo
On the French 13-14 kg just right, the suit stretches, took the maximum size in the ruler.
muy lindo y calentito ubiera preferido una talla más grande mi chihuahua pesa 2'5 kilos un m mejor
That's a great suit. Corresponds to the description. very soft.
beautiful, warm, fast !
Looks fatter in the picture, taking the dog's measurement well, mine was small,
excelente
Nice
Размер XL сел на мою собаку как вторая кожа, не доставляя дискомфорта. Таблица точная, ткань мягкая. Вообщем довольны и благодарствуем. Продавца и товар рекомендую!
Thanks class
Le is perfect is for a 1 '700kg chihuahua
Very warm and good plush jacket) two weeks went on)
On its chip 2.1 kg took M. in the back legs there is a little more stock. And so soft, warm and cozy suit
o
Good quality