SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Parfait
Great top! Very well sits. Pleasant color gray-dusty blue.
Order one more size, great quality
Received the product very quickly within 10 days. There's a faint smell but it should go with a wash. The pads inside are goods. It's like a single pad with hands shapes so it won't moves around. It's good quality, the fabric too. It's a good fit for a size S/36
Item with good quality, the padding inside is weirdly sized. But overall satisfied.
Good quality and beautiful.
My daughter says very well, she's happy with the product
Good
Супер
I would give this 100 stars if I could! Once again, amazing. I’m usually Size S in US, but bought XL because I prefer a looser fit around my chest (especially with larger cups)
PAD is cheap sponge but Cloth is elastic elastic fixed by this. Old having Pussy did the washing put inside for turning platinum Pro looks to be lined with day
Very very good fast delivery but I ordered too big so do not go to me, take just 1 size above yours
Cheap-ancient satisfied!!! Shipping genuine red Rayo
a bit tight for UK size 10
This could actually double as an Indian blouse for a sari. This sports too is cute and very wearable.
Nice top, but sr needs a bigger tall, the fabric not headquartered.
I love it.
It is gorgeous, description such as, the size is right and fast shipping
At 54 the size is a bit narrow, but you can wear it. There are no complaints about quality.
Same as picture nice fabric
very nice quality.
So beautiful and good quality
Amazing quality! Love this.
The pads inside returns quite easily otherwise holding the body
The fabric is fine and it looks very nice on. I ordered size M following the size chart but one S I think would hold more (I use size 36 or S in Spain). It's not good for high-intensity sports or running. I recommend ordering the usual size for you to hold better.
Maybe I should have bought a size less but. Awesome. The quality of the fabric is like any high-end brand. The least I like is the stuffing. But I'll buy another one when there's discounts again. Well finished. No loose threads. Impeccable sewing.
Fast shipping and high quality products.
Color picture. Shipping is a week quality satisfaction
Really small size
Very nice one, I can even see myself wearing it outside of the gym
Perfect item
as described.
Качество очень хорошее и пошит аккуратно. Для близко посаженной груди. С продавцом не общалась. Но доставка очень быстрая. Заказ 22.02, прибыла посылка в Днепр 07.03. К празднику.
It’s good and comfortable.
After buy 1 XXL equivalent to a huge breast, ordered more 3 XXL, love the fabric and etc
Everything is super! Took on the chest 83, waist 60. On the parameters more also suitable
Fits well and looks stylish! I am 34A and chose size L.
It's nice and seem to be comfortable , doesn't stink but sizes are small. Should be good for me but is a bit tight.
At OG 86 size M was small
Perfect! Will buy for my sisters and mom!!
Fast and fast. Recommended very good quality
it's smaller than I expected
Fabric is more like those for swim outfit, I ordered size L came with pad size M not fit too well, so I get rid of the pad. Overall it works fine for running. good for the price.
great fit!!
Top just a bomb, very well supports the chest
Nice