SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Excelente calidad del producto, se ven muy buenos y cumple bien su función, honestamente estoy pensando en comprar más ¡Muchas gracias!
Cool item that arrived really fast. A nice thing to add to my man cave. Nice item and a nice price with fast shipping. Happy happy happy
i like it!!
They’re cool. A little smaller than I imagined but I mean they’re meant for cup coasters yet I’m sticking it to my wall lmao. Anyways I recommend they’re gr8
All it's ok, the items is very nice
In love with these table placements!!!! So unique. Great material. Great packaging. Loved it!!!!!
Amazing quality! haven't used them yet but was super surprised that they were actually vinyl
Very cute, like the description. It took me quite a while to get to chile, like, two months.
they look so cute I really like them ,I am still yet to use them as they only just arrived well worth buying I'm very impressed.
Much better than expected! Too worth.
super cute, all 4 came, very cute, good quality, and cute packaging. look exactly like the photos.
I arrive in the estimated time, they are very pretty not the first time I ask for them
good
Good quality
Fantastic product
otimo,lindos,amei
Excellent.
han pegado las pegatinas sin limpiar la superficie y han quedado arrugadas
Very cute, plastic, though in paper design
Great record cup pads. Funny song descritions and good labels. Delivery time was 6 weeks to Germany.
Article according to the description, the discs are about ten centimeters and are very beautiful in wall decoration too! :)
the side of the box was slightly ripped and some stickers on the vinyls weren’t greatly attached but i mean for the price it’s great
good product!
buen material y lindo diseño
Very nice, they arrived fast.
Very beautiful
Nice items and fast shipping.
Very good quality
muy lindos
Super pimples just q the package has come a little broken.
genial muy chulo
Cute, exactly what I expected and would recommend
Very cute cup holder, same as the photo.
I really like these.
As in the picture
Comes boxed. Awesome set. Looks like a real record
love this coaster. my friends also like it
cool,product good quality.
Super produit
Parfait, merci
Very nice,
belle
Bought these just because I was curious. Let me just say I'm very glad I did. This is an amazing find. Everything about this item is 5 stars. Even the packaging is great. A fun convo starter for sure. Coaster also can be hung for decor or parties. I'm ordering more.
Very nice, even the packaging is very beautiful
Super
Perfect and very original
great service thanks
Super nice. My brother loved this gift.
Good product, rcomendable
Such as the description
Fast shipping. Received in two weeks.
Muy contenta. Es exacto al anuncio y muy originales! Queda estupendo tanto para un vaso como para una taza. Envío rápido. Lo recomiendo.
Beautiful!
I arrive in perfect condition and all well packed
Actually arrived right
Decorative and original
Great product, great price, recommend!
very nice
Très bien
Beautiful, I loved them, it took a little while to get to Chile, only chile Post is horrible and it took a long time
came perfect
Very well made, the material is vinyl, but not know plays;) Recommend too. An important detail is a rubber slip on back.
I loved them, they're very pretty
Cute but little resistant
Very nice and well made somewhat delayed shipment (about a month delay)
Beautiful-like Again
Good product, good quality
Прикольные пластиночки.
Very beautiful and original product, conforms to the description! It comes in a beautiful package and also packing is done carefully. Shipping times a bit long but rifarei in each case the purchase! Recommend it!
All right, just a few details in some boxes, but outside of that is all right.
It took about two weeks to get to my home address. They're a little small at first sight but they fit well with the Cup. Below the disc comes a silicone rubber that prevents it from moving.
Very nice product
Gostei
EXCELLENT QUALITY. You can actually feel the groves on the record. PERFECT gift for a DJ.
Good presentation, looks good quality
ordered 3/2/21, arrived 23/2/21 :)
I'm pretty stupid I thought it was big vinyl
Very beautiful
good and very fast
Muyyy cute! Just like in the picture!
Beautiful and cute!
Great product
muy bellos, el material excelente
They're beautiful and super original! Just like they're shown in the photo.
product is great, shipping was average. i am satisfied
Beautiful! I loved them!
Thank you
Arrived well ahead of schedule and is very good. The quality is great
Very good quality and real to the real
They are perfect!
Absolutely amazing product!
super! they come in a small box...and their surface looks like vinyl! Antislip on the bottom side
Good stuff
Shipped quick came about 2 weeks looks like pictures
Not rubber but they are still good quality.
Excellent product! Fast shipping
Arrivato in una scatolina che conteneva tutti e 6 i dischi poggia bicchieri, confezione intatta con buon imballaggio. Provati da subito, sono ottimi e rimangono solidi. Buon acquisto, consigliati!!
beautiful
Beautiful!!!
Very nicely made. Nice thickness to the coasters.
Very cool
Sympa
ok
They are beautiful and have an anti-slip coating underneath. I recommend it.
I did not expect that they were so beautiful!
really cute! came fast! functional coasters 10/10
This is the second set I bought because I love them so much. They are made of hard plastic with a rubber ring on the underside to keep them from sliding. The labels are real stickers and they are easy to clean.
Very stylish. Great quality, except for the labels on the mats, I believe they'll be ruined by the water, it's just a plain sticker.
Adorei, muito bem feitos
One of the only products su ali expresses having a nice packaging like that we can loffrir
made mostly of plastic so not sure how really hot drinks will go. super cute the designs all have something to do with coasters. I am using som for decoration on my wall
Cool coasters!
just like on the pic. Looks really cool :) shipping was very fast
my husband loved these! he is a DJ
They came early, in perfect condition, in a very cute cardboard envelope and have a non-slip rubber behind.
Perfect
Very nice and as the same as described totally recommended.
great
Ótimo door copos
Conjunto muito simpático. O material é rígido mas de boa qualidade.
amazing quality! very happy!
son hermosos y muy estilosos, los recomiendo!
they are so cute I'm going to buy more of these I'm obsessed
so gooooood