SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-15 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Perfect!
Everything is fine!
The sizing was absolutely terrible. Fit was perfect for a US size 10 and nothing bigger. Went straight in the charity shop bin.
100%
Perfecto ,
It is comfortable.
Hallo
The size I asked for was small and especially the very short suspenders. One more size must be ordered, minimum.
The sewing quality is very good, let us see what happens when wear it.
Delivery fast, size in size, I recommend.
All OK
Bien reçu Merci
I liked it very much, it fits quite, I'm sure I'll buy again
Meets my expectations
satisfied
Comfortable bra! Well holds the chest, does not rub anywhere, breathable!
super
The size is very good and the bra is nice to wear I'm delighted
Great
The goods didn't come. The money was returned.
Happy with the purchase, that if, they are small, for a size 100, I took 3xl and I go perfect. The quality is fine for what it's worth, I would definitely buy again.
Very comfortable. Good maintenance. Very soft fabric. I'm pleased with you.
Very happy with my purchase
thank you. I love the sports bra.
I advise to order bigger number, than it says... I’m 36=xs, have ordered M to be sure and received s and it is small and tight. Gonna give it to my niece.
좋아요
Понравился , подошёл! Продавцу спасибо!
pleased with this order thankyou
sits great and is just perfect for the hot weather
Thank you very much.
very very nice indeed thanks a lot
I am very satisfied
Comfortable. The white one is very see through for the padding.
Top quality, am THRILLED!!!
I am usually a 36/38 B (85 B) - the Large is perfect for the gym (tight enough to hold everything steady) and the extra large is perfect for daily wear (just a bit looser). I recommend!
super top
All compatible with description
..................................................................................................................................................................................................................................................................................................................................................................................................................................................................
muy bonito
Outstanding bra. Free blisteringly fast
Buon prodotto , tessuto morbido ,corrisponde perfettamente alla descrizione .
Correct size
It's super good, plus Nice is comfortable and d good quality, arrived in 10 days to Spain, I'll order more.
PERFECT. Better than description. Happliy buy from them again
nice!
it is good stiff , very useful, worth the money , very good condition and great. definitely try it and you would love it very much . good good good good good
THIS BRA IS VERY, VERY COMFORTABLE
perfecto. segundo pedido y otra vez muy rápido
I repeat with it, great. Chest 95D Spain.
Fits Nicely
Delivery is fast, the quality is normal, the size is according to the table
zien er goed uit.
it was so nice that I ordered other 2 thanks a lot
Good
Cool comfortable bodice! The quality is excellent! I'll order more!
ok
As for this price it is OK. Regret that wzięłam bigger size, powinnam take this which I wear casual, my error. No to you fault. Shipping by express TEM pie. Highly recommend, everything is OK.
Superb item very comfortable
ex Quality and Value
Item received before the date. Very comfortable and good material
goods as described everything great gladly again
Very happy with the product. You 've come well
......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
ok
Perfect
very small make
I am normally size 44 or large buy I bought XL and still so tight
I like the style and they're comfortable.
As it looks in the picture, very comfortable.
....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
The quality was nice and comfortable, will use for a few time and if quality still remain will order more
Bien
When gr. 44… Fits. XXL Great quality
Super!!!
Excellent material and size Good. Satisfied
10/10
A little small.
Ok
the material is soft and stretchy. very pleased with it. it does roll up abit but not too uncomfortable since its soft. there is a chemical smell, goes off after 2-3 washes. Shipping is slow but to be expected as item is cheap and its economical shipping
то что надо доставлено очень быстро продавца рекомендую
Loose when the great ~!
Very comfortable
My 2nd order
Perfect, delivered in 15 days in France. Thank you
Very good, thank you
pleased with this order thank you
All Best
excelente material, muy cómodo y lleguo rápido, estoy muy contenta muchas gracias, 100% recomendable
They're like in the ad, very happy
Just like photo, good quality.
Es la segunda vez que compro este modelo, estoy encantada. Tengo un volumen de pecho medio, peso 87 kilos y mido 1'70, la talla xxxl y es perfecta. Las almohadillas no cubren toda la zona, pero es habitual en otros fabricantes. Muy buena calidad.
nice netting in back
Good quality product.
La talla S perfecta para una niña de 13 años delgadita
Excellent top. my liked
Good Goods fits perfectly, fast delivery. I can recommend this shop
cute
Buono
Be beautiful
למידה d 80 בערך xl מתאים ויושב טוב תודה למוכר
ok
Parfait
A+++
Everything eliminates
They look good
bien
Very good quality
Очень хороший товар. Рекомендую
Très bien.
I am satisfied. Comply with the description and picture recommend.
Excellent! Loved.
Super
Thanks a lot for fast shipping. Very cute bra
Super fast shipped, thanks. Lovely bra
Goooooood
Well received as sure the page
Very good product. Fast shipping. At 1 week I had my order already home. Super!