SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-15 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Slightly more pink than shown but I like it! Fits super well. I normally wear small and ordered a small. Squat proof, which is super important!
Very good quality!
Tal cuál como en la imagen. Sienta muy bien
Very good quality, exactly like phone shows, I recommend.
Size a little big, I took an M and it's a big movie. But it is quite the same as the photo, not transparent and is of good material
Love it Thankyou so much such fast delivery to uk aswell looks just like the pictures
a very good quality of tracksuit, but I would recommend buying a size smaller — the top is a bit loose around the chest
Very beautiful quality romantic kit, I recommend
The product is consistent with the description, and even looks better than the pictures :-) all super!
Gorgeous !!
Amazing
It is very beautiful and comfortable, I really liked!
The complete is top!! In Italy is arrived in 10 days! Are high 1,58, maybe I would have to take a S, shoes very wide!
Very cool super material padded recommended!!!
I'm size S ordered size S it's true to size
This looks so cute on! The pads don’t look as smooth on the chest but they’re replaceable.
Perfect
Good material, true to size, but clasp in bra is white and takes away from the whole suit.
I was very nervous about ordering this set, but I absolutely love it. I ordered a size medium and it fits nicely. It is a tad bit long as I am only 5'2" but it is manageable. I also wear a 34D bra and the medium fits nicely but it does show a good bit of cleavage and would not be good for high impact movements.
Love this
Exactly like the photo. Thank you love it. I’m a 10 normally get a medium but got a large fits perfectly
gorgeous set
There are some small discrepancies but for the price it’s cute! Quality is ok - it’s breathable. I think it’s worth the buy! Loving the ruffles
Exactly like picture
I am shocked by how nice this set is! I have spent hundreds of $ on workout sets that I don’t like as much as this one! Definitely size down though, I’m usually between a medium and a large in leggings/tops and the medium in this set is perfect. Very high waisted so they are very flattering. Just ran 5 miles in it and stayed right in place. Now I can’t wait to wash it and wear to brunch!
Very very good, fit perfect, good quality..fast shipping.Thanks
Very cute but large, take 1 size smaller
Very cute
Amazinggggg!!! Amazing quality, really comfortable and I’m loving itttt!!! Thank you... I usually wear a size small/ med. I size up to a size Large but I think a Med should have fitted fine too!! Still super happy with it!! Thank youuuu
Absolutely love this set! Great quality. Well made. Very happy with it.
Ok
very good no coplaintts at all
I love it, good material and beautiful.
Amazing quality for such an amazing price!