SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-15 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tiktok online shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very satisfied with both Pants and Jacket very well stretch., comfortable, the size fully matches
Very comfortable and nice
I love love love it. Very happy with the set. I do find the top rolls up if you will start working out. Maybe the L would have fitten better but we losing weight so the M is perfect.
Amazing!
Present for my sis, she is vert happy
All ok thanks
The set is the same as in the photo! Good quality and I like the way it looks
Super set exercise, I'm satisfied. My picture captures the actual color outfit. Wholeheartedly recommend
So nice every body loves it and I love it also arrived so quick
Костюм очень хороший, качество отличное. Соответствует описанию, хорошо тянется. Спасибо продавцу будем заказывать еще:)
A lovely set! The quality is a lot more stretchy than others it doesn’t as tight on the body but I love it either way very true to size. I’m scared that it will stretch quickly but we will see
Vraiment super bien ! Confortable de bonne qualité! et rends super beau porté! j’ai commander en S ! arrivée 5jours
Fantastic, nice thick material
Качество костюма отличное. Материал сшит хорошо, на ощупь очень приятный. Прилегает к телу, не стягивается. Подходит по размеру.
increíble
It's super. Material Good does not shine through!
Fine quality. Came in two weeks.
I love non-transparent size 40 size L and perfevta
The suit is very good, the quality is good, and the color is the same. The height of 170 is close to m.
strój super
fit well. soft fabric, worth it
Жопы в комплекте не идёт , так что качаем ))
Thin fabric, I think it doesn't last long. But it's OK.
The set is beautiful nice to wear but for having already bought this kind of clothes with this fabric it does not last long because it ended up making pills
Fast arrival and set of very good quality very nice to wear I recommend it is super beautiful thank you.
Are cute Vry recommended!!!!!
I love it.
Soft and neat, good size
Great! Really a nice one set :)
I was surprised with a quality, looks great and fit great. fabric is soft and light. Does not smell or irritate the skin. Does not show skin when wearing. I will recommend this. ordered size S.
Good quality thank you very much it was fast
A*
Super quality very nice
Perfect very good material thank you
Soft, stretchable clothing very comfortable Confident Fitting Was shipped very quickly Wow
I am very satisfied with your purchase! Quality is outstanding, length suitable. Very fast shipment came to Polish. Recommend
I Love it! good quality material and accurate description. Measurements: 88-63-88cm and got S, it fits perfectly. Thank you!
Super ,arrivé très rapidement
Amazing! Will buy more. Arrived in 3 weeks to Ireland.
Exactly as shown in the picture! Shining not by.
Conforme
beautiful thanks
tal cual, muy bonito el conjunto, repetiré seguro
I put in the order a couple more things from China and the delivery accelerated! The suit is cool, as in the photo, the main thing is to consider that if you have extra kg, the tummy-he will emphasize everything. Synthetic material, stretches.
textuuuure is amazing. fits really well. it is so comfy
Nice. I got few colors. Very stretchy and nice thick material
Active set is very comfortable and looks just like the picture
I love it
Beautiful, looks very good to the body I arrive very fast I'm size S pedi size S stay super Same as photo
So cute! Great fit and true to size!
Set feels amazing. Good, soft stretchy and comfortable. Pants are nice and long. Love them!
Beautiful
Very fast shipping! The quality is excellent, it sits perfectly! Motivates on sports) I'm very happy!
Sooooo soft and super cute!!!
polecam
Wow!!! Very beautiful fabric looks awesome
Top
Very good quality
Thanks
Delivery 1 month, quality is good, L for 40-42 bolshevata, at 44-46 itself
Good
Very thick good quality
Super fast delivery and totally beautiful!! Would it immediately order again
The suit is excellent, the size of M at 90-69-99 sat perfectly. The only thing, on the growth of 175, the slot on the sleeve is not relevant-too stretched if you put it on your finger. In the rest everything is fine: fast delivery, quality fabric and nice price) Thanks!